Terms of Service

1Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Fordex Capital ("Company," "we," "us," or "our") governing your access to and use of the Fordex Capital website, mobile application, and all related services (collectively, the "Platform").

By registering an account, accessing the Platform, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or rules applicable to specific services.

2Eligibility

To use our Platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age (or the age of legal majority in your jurisdiction)
• Have the legal capacity to enter into a binding agreement
• Not be a resident of any country where use of our services is prohibited by law
• Not be subject to sanctions by any governmental authority
• Provide accurate, truthful, and complete information during registration

We reserve the right to refuse access to any person who does not meet these eligibility requirements or who provides false information.

3Account Registration

To access the full features of our Platform, you must register for an account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your information to keep it accurate
• Maintain the confidentiality of your login credentials
• Accept full responsibility for all activities that occur under your account
• Notify us immediately of any unauthorised use of your account

You may not create more than one account, transfer your account to another person, or use another person's account without their express consent and our approval.

4Investment Plans & Returns

Fordex Capital offers managed investment plans under which professional traders manage your deposited capital. The following terms apply to all investment plans:

• Daily and total return targets are projections based on historical strategy performance and are not guaranteed.
• All returns are market-dependent. Fordex Capital cannot guarantee specific profits or that you will not lose capital.
• Investment plans have a minimum 7-day duration. Early withdrawal may be subject to fees or restrictions.
• Management commissions as specified in each plan are deducted from returns before distribution.
• Plan terms, target returns, and commissions are subject to change with prior notice.

5Deposits & Withdrawals

Deposits

Deposits are accepted exclusively via supported cryptocurrency networks (Bitcoin, Ethereum, USDT). Fiat currency deposits are not currently accepted. All deposits must originate from wallets owned or controlled by the account holder.

Withdrawals

• Withdrawal requests are processed within 1–5 business days.
• Withdrawals are sent only to verified wallets associated with your account.
• A minimum withdrawal amount applies (as displayed in your dashboard).
• Withdrawals may be delayed or suspended pending KYC completion or fraud investigation.
• Network transaction fees are borne by the user.

6Prohibited Activities

You agree not to engage in any of the following activities on our Platform:

• Using the Platform for money laundering, terrorist financing, or any other illegal financial activity
• Depositing funds derived from illegal or fraudulent sources
• Attempting to hack, disrupt, or gain unauthorised access to our systems
• Creating multiple accounts or using false identities
• Sharing account credentials or allowing third parties to use your account
• Posting false, misleading, or defamatory content about the Company
• Engaging in any activity that disrupts or interferes with the Platform's operation
• Violating any applicable local, national, or international law or regulation

Violation of any of the above may result in immediate account suspension or termination, forfeiture of funds, and legal action.

7KYC & AML Compliance

Fordex Capital is committed to complying with all applicable Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. As a condition of using our services:

• You must complete identity verification before making withdrawals or activating investment plans.
• We may request additional documentation at any time to verify your identity or source of funds.
• We reserve the right to suspend or terminate accounts that fail to meet KYC requirements.
• We may report suspicious activity to relevant financial authorities as required by law.

8Risk Disclosure

By using our Platform you acknowledge and accept that:

• Market conditions can change rapidly and unpredictably.
• Past performance of our trading strategies is not a guarantee of future results.
• Leverage can amplify both gains and losses.
• Cryptocurrency assets are highly volatile and subject to regulatory changes.
• You are solely responsible for your investment decisions.

9Intellectual Property

All content on the Fordex Capital Platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and data compilations, is the exclusive property of Fordex Capital or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, or exploit any Platform content without our prior written consent.

10Limitation of Liability

To the fullest extent permitted by applicable law, Fordex Capital and its officers, directors, employees, and agents shall not be liable for:

• Any investment losses, including loss of principal, arising from use of our services
• Losses arising from market volatility, system outages, or third-party service failures
• Indirect, incidental, special, consequential, or punitive damages of any kind
• Losses resulting from your failure to maintain account security
• Errors or delays in trade execution due to market conditions or technical issues

Our total aggregate liability to you for any claim shall not exceed the amount of fees paid by you to Fordex Capital in the 12 months preceding the claim.

11Termination

We reserve the right to suspend or terminate your account and access to the Platform at any time, with or without cause, including if we reasonably believe you have violated these Terms.

You may close your account at any time by contacting our support team. Upon termination:

• Any active investment plans will be settled according to their terms.
• Available balances will be released for withdrawal after identity verification.
• We may retain certain data as required by law or regulation.

Sections relating to Risk Disclosure, Intellectual Property, Limitation of Liability, and Governing Law shall survive termination of these Terms.

12Governing Law

These Terms shall be governed by and construed in accordance with applicable international commercial law. Any dispute arising under or in connection with these Terms shall be subject to binding arbitration before a mutually agreed arbitration body, with proceedings conducted in English.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

13Changes to Terms

We reserve the right to amend these Terms at any time. When we make material changes, we will notify you by updating the "Last Updated" date and, where appropriate, via email or a prominent notice on the Platform.

Your continued use of the Platform after any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must cease using the Platform and close your account.

14Contact Us

If you have any questions or concerns about these Terms of Service, please contact our legal team: